Shipping

We securely pack all shipped items in tubes or small flat cartons. Our shipments require a signature on delivery. Please note that couriers will not deliver to PO Box addresses.

 

We aim to dispatch goods within 48 hours of receipt of any order. Estimated postage delivery times are UK 2 days; Europe 2 days; USA & Canada 4 days; Rest of the World up to 5-7 days.

 

Returns

Any item can be returned for a full refund if found unsatisfactory for any reason, as long as you return it within 14 days in its original condition and packaging and send it recorded delivery. This does not affect any of your statutory rights. Simply email us at enquiries@redgrapegallery.co.uk  Please include in the body of the email: your order number, the shipping ID or item number, a brief description of the reason for the return, and tell us whether you are seeking a replacement or a refund.

 

Satisfaction Guarantee

Relax and buy with confidence. We pride ourselves in the quality of our stock and if you are not absolutely delighted with your purchase we will refund your money.

 

We endeavour to describe our artworks as accurately as possible and never adjust or manipulate pictures to hide flaws. We offer an unconditional guarantee of every item’s authenticity and completeness as described and also include any relevant supporting documentation such as certificates of authenticity.

 

In our description of condition, Mint means the print looks as if it has never been handled; Fine means there are no flaws or marks; Very good means that it is generally in Fine condition but may have edge wear or minor marks or creases.

 

Art search

If there is something in particular that you are looking for let us know and we will do our best to find it for you.

 

Pricing

There is no additional sales tax to be added to the quoted price, as the company is not currently registered for VAT.

 

All items remain the property of Red Grape Media Ltd until payment is made in full.

 

Copyright

All images on this site are copyright of Red Grape Media Ltd, the artists or their estates and may not be re-used. All information on this site is the copyright of Red Grape Media Limited.

 

Disclaimer

We are not liable for any financial damage (including but not limited to the cost of any replacement purchase) that may occur because of non-timely arrival or any lack of availability or conformity of the product.

 

Applicable Law

The offers by Red Grape Media Ltd, your orders, and our agreement for the delivery of our services and products are subject to the laws of England.

 

Modification And Severability

We reserve the right to make changes to our website, our policies, our Terms of Use and these Terms of Sale at any time and in our sole discretion. Therefore, you should review our policies, terms and conditions each time you visit the website. Your continued use of the website after we make any such changes constitutes your binding acceptance of those changes. If any of the terms or conditions herein shall be deemed invalid, void, or for any reason unenforceable, that term or condition shall be deemed severable and shall not affect the validity and enforceability of any remaining term or condition.

 

customer services

© 2018 Red Grape Media Ltd

Red Grape Guides

Guide to print collecting